HP Printer Driver for Yosemite

I have recently upgraded to Yosemite 10.10.1 and have also purchased a new HP ENVY 4500 series [64A32C] printer. The printer is connected via a wireless network. I can add it - it is even recognized as nearby - however it will not print. Anything I try to print basically just goes to pause (and back after you select resume). I have tried the drivers recommended by HP - HP ENVY 4500 series - however it will actually not run (click it and nothing happens). Installing under Use I have tried all options, it says 'the selected printer software is available from Apple' but when it tries to download it says 'Can't install the software because it is not currently available from the Software Update server'. Do I just have to keep trying and wait for it to be available?? Thank you.

iMac (21.5-inch Late 2009), OS X Yosemite (10.10.1)

Posted on Jan 13, 2015 2:09 PM

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3 replies

Jan 14, 2015 2:41 PM in response to BobElflowski

Hi BobElflowski,


Welcome to the Apple Support Communities!


I understand that your HP Envy 4500 Series printer will not print after being set up. This printer’s drivers are available directly from running Software Update on your Mac so you shouldn’t need to download them directly. The first attached article shows that this specific printer’s software is available.


OS X: Printer and scanner software available for download - Apple Support


For troubleshooting, I would suggest working through the steps in the next attached article. Please let me know if you need further assistance.


Troubleshooting printer issues in OS X - Apple Support


Cheers,

Joe

Apr 13, 2015 12:13 PM in response to AppleJoe

Hi,


I am fully up to date with Yosemite 10.10.3 and have reset my printer system. I can print documents to the HP 4500 Envy Printers but I can not scan on any of these printers. Fortunately, I can scan document on the HP 4500 Envy Printers from my old Window file server. However just can't get it to work from the MAC's.


Any suggestions? It appears that Yosemite simply doesn't enable scanning on these printers.

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HP Printer Driver for Yosemite

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